Custom Solutions

Custom Solutions

ETI’s exclusive service delivery program is highly integrated, yet completely flexible and consists of the highest quality proactive and responsive solutions available. We encourage our customers to select the services that will benefit their organization the most. Our comprehensive maintenance program ensures maximum efficiency and quality for all your modifications, repairs, or overhauls.

Workflow

  • Upon receipt of a part, component or engine, a work order is created and a complete teardown inspection report is initiated.
  • A Scope-of-Work offering a number of repair options is sent to the client for approval. This allows the customer to cost-effectively manage the maintenance of life-limited parts and components
  • Upon customer approval of the SOW, an action plan is then created and the parts and components are refurbished.

Benefits

  • Receive regular updates as the work progresses
  • Work tailored to your exact requirements
  • Fastest-possible turnaround time offered
  • Modifications, repairs, or overhauls upheld to the most rigorous quality standards
  • Best warranty in the industry

AOG/Expedited Service and Field Service

ETI offers a range of services to meet your urgent requirements. When you have an aircraft on the ground (AOG), you can count on us for as fast a turnaround time possible–this includes after regular workday hours and weekend service. One of our engine technicians can be dispatched to your location for immediate assistance.

Benefits:

  • 24-hour service, 7 days a week, 365 days per year
  • On-site technical support
  • Quicker response and turnaround times

24-Hour Troubleshooting

We will help you find the cause of problem areas or possible engine failures. We pride ourselves on offering worldwide service, troubleshooting and technical support wherever and whenever you need it.

Benefits

  • Live technical support and troubleshooting services
  • An always reachable, real person — no recordings

24-hour-a-day service, every day, at +1-514-633-4458


Engine Conversions/Upgrades

You may have a need to modify or update your equipment. We can convert your engine to meet those needs.

Benefits

Conversion can be accomplished

  • On a time-continued repair basis, or
  • With new life-limited parts, overhaul compliance


Pre-buy Helicopter and Engine Inspections

Making a bad acquisition can be costly. That’s why ETI offers Pre-Buy Inspection services to help you make the best decision and protect your investment.

When we perform a Pre-Buy Inspection, we visit the source, validate its condition, and evaluate its appraised value. We perform a thorough inspection which can include the disassembly and/or removal of parts blocking access to the completion of a detailed inspection.

When purchasing a Time-Continued serviceable engine, we highly recommend that you make the offer to purchase subject to an MRO Service Provider’s review. We can save you thousands of dollars in parts and rework replacements.

Benefits

  • Pre-buy inspections available for a single module, engine, or a complete helicopter
  • Assessment for serviceability, current mod status and Commercial Engine Bulletins (CEBs)
  • Detailed report with clear findings
  • Possibility of referrals to companies with other capabilities, such as airframe

Rental, Exchange and Outright Sale Assets

In order to offer the fastest turnaround times possible, ETI carries an inventory for sale, exchange, or rent, of:

  • Parts
  • Accessories
  • Modules
  • Engine assemblies

Benefits

  • Exchange programs reduce costs involved when an aircraft is on the ground
  • An overhauled accessory is provided immediately, at the same price as the cost of the overhaul of your accessory

Surplus Inventory Purchases

ETI may be interested in purchasing your surplus inventory. Contact us for
more information


Warranties

We are dedicated to providing you with an unmatched level of support and attention to detail. We stand behind and warrant our workmanship conforming to the intent of the requirements of the manufacturer, and that its quality is in accordance with various industry and airworthiness standards and regulations.

Training

ETI is a Transport Canada approved Authorized Training Organisation that offers best-in-the-industry training on:

  • RR M250 field-maintenance and familiarization training for pilots
  • RR M250 engine training for aircraft maintenance technicians

We customize the content of the courses to your particular needs. The courses are taught and engineered by Michael Guntner Sr., who has been teaching RR M250 engine courses worldwide since 1976.

Our training courses are certified by:

  • Transport Canada
  • FAA Bilateral Agreement

They can be held at:

  • Our classroom at our head office in Montreal, or
  • Your facility, hometown, or other destination upon request

Certifications

We meet the highest standards of the leaders in the industry. We are committed to maintaining all the required certifications, and we strive to meet additional standards of excellence.

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